Shipping and exchanges
We ship our wool garments safely to your door, wherever you live. Here you'll find everything about shipping costs, delivery times and tracking.
Shipping costs
Shipping within Europe costs EUR 5. At checkout, the amount is shown in your local currency.
You'll always see the shipping cost clearly at checkout before you complete your order.
Delivery time
We ship with reliable carriers. The estimated delivery time for your address is shown at checkout, together with the available delivery options.
At checkout, you choose the delivery method that suits you best – home delivery or your nearest pick-up point, where available.
Tracking
As soon as your order has been packed and shipped, you'll receive an email or text message with a tracking number, so you can follow your parcel all the way until it's delivered.
Processing time
We pack and ship orders as quickly as we can on working days. If you order at the weekend or on a public holiday, your order will be shipped on the next working day.
Questions about your delivery?
If you can't find the answer here, we're happy to help. Contact customer service and we'll sort it out together.
You can find more about exchanges and returns by clicking here